FAQ

FAQ

Got Questions? We Probably Have the Answer Here.

General

Cinnabon Swirl is a new treat destination that combines the world-famous cinnamon roll goodness of Cinnabon with Carvel’s original soft service ice cream. Guests can enjoy exclusive NEW products only available at Cinnabon Swirl in addition to classic favorites from Cinnabon and Carvel

Cinnabon Swirl offers baked goods, soft service ice cream, ice cream sandwiches, ice cream cakes and more. You can view the full menu here.

Cinnabon Swirl is a brand new concept – bringing together the best of Cinnabon plus Carvel’s original soft serve ice cream. You will find some of Cinnabon’s classic favorites at Cinnabon Swirl like the classic roll, Caramel PecanBon® and MiniBon® in addition to Classic Carvel items and NEW exclusive items that only can be found at Cinnabon Swirl. The full Cinnabon menu is not offered at Cinnabon Swirl

To find your nearest Cinnabon Swirl, please use our store locator

Gift cards can be purchased instore at all Cinnabon Swirl locations

Please contact your local store for all donation and sponsorship requests.

We appreciate your interest in working at Cinnabon Swirl. Our franchised locations are independent operators of their own businesses. The local store hires and trains their own employees and handles all matters regarding employment. Please contact the specific location directly where you would like to work for additional employment information.

For more information on becoming a Cinnabon Swirl® franchisee, click here

Please reach out to us at 1-888-288-7655

Yes we have a program called Swirl Rewards. Get a Free Center of the Roll Sundae when you sign up. You also get a birthday treat, exclusive deals and offers and the latest news on Cinnabon Swirl. You can sign up here

Yes! When you order from order.cinnabonswirl.com you’ll have the option of receiving your order via delivery or pickup.

Our ice cream cakes are made fresh every day. We use the highest quality ice cream, but the quality is also dependent on the design of your home freezer. Over time, ice crystals form in ice cream which diminish the smooth texture and rich flavors. While ice crystals are not harmful, we recommend you enjoy your ice cream cake within 7 days of purchase to ensure you get that you get "Holy cow, that’s tasty" experience.

On average it will serve 10 – 12 people based on size of slices. We cannot guarantee the number of people as that will be dependent on how the cake is sliced and served at home.

Currently we only offer one size cake. While we do not offer customization our local stores have an array of cake toppers and candles to help you make your cake feel more personalized to the occasion

We recommend enjoying them within 7 days of purchase for the optimal taste and flavor experience.

Nutritional

Please visit our Nutritional Information Page.

Cinnabon Swirl products contain milk, eggs, soy, wheat, dairy, peanuts and tree nuts. Despite using best practices, Cinnabon Swirl cannot guarantee products will be free from allergens through cross contamination. If you have a food allergy, please notify store directly. You can also view our full nutritional guide with allergens here.